Customer Love Team ( Portuguese)

Customer Love Team ( Portuguese)

Location:
Dublin
Type:
permanent
Category:
Customer Service, Call Centres & Languages, Marketing
Salary:

Salary is dependant on experience. Approximately €32 - 40K.

Benefits:

Great team, huge growth environment, stock, training, support, insurance and ongoing opportunities.

Experience required:
Customer Service, Customer support, CRM Management, Technical Support,
  • We need a Portuguese speaker to join our Customer Love team in Plynk HQ.

This is a crucial role that’ll influence the product and marketing, while fighting fraud and delighting our customers.

Could you fit the bill? Here’s what you'll be like:

  • You're fluent in Portuguese & English
  • You’ll have a natural empathy for people that drives you to solve customer problems
  • You have at least two years experience in customer support
  • You’re detail-oriented
  • You’re a natural at engaging customers and turning negative experiences into happy endings
  • You know how to feed customer experiences back to product and technical teams to continually make Plynk a better place!
  • You’ve used support platforms and CRMS such as Zendesk and Salesforce
  • You’re happy to do shift work when required

Bonus points:

  • Experience in finance or a regulated organisation
  • You speaker another European language
  • Anti-fraud training

Here’s what we can tick for you:

  • Competitive salary
  • Employee Share Option Plan
  • 25 days annual leave
  • Health insurance
  • City centre office

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