Customer Operations representative - German

Customer Operations representative - German

Location:
South Dublin (near green LUAS line)
Type:
Permanent
Category:
Customer Service
Salary:

€27k

Benefits:
  • Pension
  • Healthcare
  • Pension
  • Health & Life & Insurance
  • Subsidised Canteen
  • Progression Opportunities
  • Tax Saver Schemes
  • Bike to Work

You have the superb opportunity to be part of a technology giant whose superb B2B platform has been heavily adopted by some of the biggest names out there and across a variety of sectors. Interested? Well keep reading! The company you will be joining has an exceptional offering providing a complete solution to various car, rail and transport links.

 

If you speak fluent German along with fluent English, you’re in luck as an opportunity has opened up in slick open-plan South Dublin offices! 

 

This sounds fantastic, so what will my day look like?

  • You’ll be assigned to a designated team, depending on your language skillset, who are great at making sure you feel welcomed from the get go
  • Each day you will support customers’ needs, via a variety of mediums such as phone, email and social media in a helpful and engaged manner
  • You’ll use a combination of problem solving, and quick thinking to ensure that customer queries are resolved
  • Service and communication are paramount here, you should be the kind of person that takes ownership for issues and believes that going the extra mile should be commonplace when it comes to service

 

Excellent! So what skills and experience must I have?

  • You'll be fluent in German and English, both written and verbal
  • Excellent communication and interpersonal skills – ability to communicate clearly and professionally with customers both over the phone and in writing
  • Desire to provide superior customer service with patience and empathy
  • Resilience-  you enjoy working in a fast paced environment and remain optimistic in challenging times
  • Flexibility to work across teams as needed

 

Looks like a great fit! So what else do I need to know?

This is a permanent position based in South Dublin near the Dundrum green LUAS stop. The salary is €27k plus a whole host of benefits listed above . You’ll be making a valued impact by helping customers for a large multinatinal company who are growing so it’s a very exciting and progressive time for the business.

If this sounds like you – I’d love to speak to you. Please contact Owen Cotter at owen.cotter@recruiters.ie or 01 6325035/086 3730347. No problem if your CV isn't ready - just send me a text on 086 3730347.

Apply Now

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