Deskside Engineer - Cork

Deskside Engineer - Cork

Location:
Cork
Type:
Contract
Category:
Contracting, Technology, Engineering
Salary:

€24.000 to €28.000 (DOE) pro rata 

Recruiters are proud to represent this company, a top provider of IT outsourced solutions, and are looking for a Deskside Engineer to join an existing team based in Cork. 

You will be responsible to continue the troubleshooting and triage work started by the company Service Desk. You will also help the employees with walk-up instant help questions. Great communication skills both verbally and written are key to success in this position.

The ideal candidate should be comfortable with: 

  • • Image PC’s and MAC’s.
  • Experience supporting Windows 7/10 and Office 365
  • Enterprise Chat Clients
  • • End-User/Client facing configuration of Office 365 
  • • Conference room and video conferencing support
  • • Support Triage steps to determine User, PC, Network, or Application problems 
  • • Network Printer installation / troubleshooting 
  • • Comfortable supporting mobile hardware and mobile software
  • • Providing support across all channels, including chat, email, phone, video, in-person, etc. (the amount of time dedicated to each varies by location) 
     

This is a short-term contract position. If sounds like you, get in touch today.

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