German Order Management - World Leader in Tech

German Order Management - World Leader in Tech

Location:
South Dublin
Type:
Permanent, Full time
Category:
Accounting
Salary:

€30,000 - €40,000

Benefits:

Competitive package which will include 25 days holidays,

100% Irish Life healthcare paid with a 50% allowance spouse and family,

5% bonus,

5% pension ER contribution,

Sports & Social Club,

and all the fruit and drinks you can handle!

Experience required:
2 years

What’s the Opportunity?

You will join the top name in tech for voice recognition, audio software, and digital imaging.  They also have an arm in healthcare due to their advanced imaging techniques and are setting the world standard for these applications.  As an Order Management Representative your major duty will be classic PO/contract to Order handling activities mainly for the Imaging and Healthcare products.

This US owned global multinational is based in the beautiful surrounds of Ballsbridge, and is easily accessible via Landsdowne Road Dart Station and a number of bus routes.

What will my day to day look like?

  • Order processing and verification based on Customer purchase requests for products or services
  • Following orders from purchase order receipt till delivery
  • Managing order confirmation communication to internal and external Customers
  • Handling various inquiries received related to orders
  • Initiating return and credit note requests based on Customer dispute
  • Collaborating with other internal functions (e.g. Sales, Pricing, Renewal, Fulfillment, Logistics, AR, Cash Collection team)
  • Maintaining expected service level and Customer satisfaction
  • Ensuring that practice is in line with processes

To be considered for interview you will need…

  • Minimum 2-years shared service center experience or relevant experience in Order Management
  • Excellent English language skill and Fluent German
  • Excellent interpersonal skills and team player attitude
  • Customer insight
  • Strong problem solving skill
  • Good analytical skill
  • Good communication skills written and verbally
  • Good knowledge of Excel
  • Experience with ERP systems (Oracle, SAP, etc.)
  • Ability to maintain good performance under pressure
  • Additional language skills is advantage (French, Italian or Spanish)
  • Education: College or University degree

Package

Competitive package which will include 25 days holidays, 100% Irish Life healthcare paid with a 50% allowance spouse and family, 5% bonus, 5% pension ER contribution, Sports & Social Club, and all the fruit and drinks you can handle!

Apply below and then call Lotfi on 01 632 5046 if you’re a match!

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