Senior Data Analyst- Customer Intelligence

Senior Data Analyst- Customer Intelligence

Location:
Dublin- South-West
Type:
Permanent
Category:
Technology
Salary:

€50,000-€70,000 depending on experience + package

Benefits:

Bonus Scheme
Educational allowance
Full healthcare for Individual
Pension match up to 8% 
 

Experience required:
5+ year’s proven experience working on database and big data platforms

Want to work for one of the fastest growing companies in the mobile resource management industry?

Based in Tallaght, our client is a leading global provider of mobile workforce solutions that enable businesses to meet challenges associated with managing fleets. They provide service-based businesses of all sizes delivered as software-as-a-service (SaaS). They are investing to grow their data science capabilities. A key part of this investment is a SENIOR DATA ANALYST position dedicated to Customer Intelligence and the successful candidate will champion the customer. They don’t just want someone to push out reports they want someone to understand the customer and make suggestions to add value, as well as owning the project to do so.

 

Sounds exciting, but what does my day-to-day look like?

  • This position will be within the data warehouse development team and the candidate must show an excellent technical understanding of data warehousing and business intelligence technologies.
  • The candidate will work closely with this team and other development teams to build and change existing systems as appropriate.
  • Be a champion for our customers and use our data to know how our customers behave with and perceive our system and brands. Understand what our customers want.
  • Based on data, develop and detail projects to improve the customer experience. Help to build what our customers want.
  • Own those projects and follow them through.
  • Track and document all work and research.

 

Great, so what do I need?

  • 5+ year’s proven experience working on database and big data platforms, e.g. SQL, Hadoop, Redshift, etc...
  • Experience interrogating data for real actionable insights, including weblogs.
  • Experience with one or more BI tools, Power BI, Business Objects, Microstrategy, Tableau, etc.
  • Experience with Excel and other end-user tools.
  • Experience publishing and presenting data and findings to non-data users.
  • Experience presenting to C-level management
  • Very good communication skills, must be able to act as a bridge between business and IT teams.
  • Requirements gathering and documentation skills, must be able to communicate customer requirements back to our developers.
  • Educated to at least bachelor degree level preferably in science or mathematics related area.
  • Team or project leadership experience.
  • Experience with programming languages such as Java, Python or R.
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