Technical Writer

Technical Writer

Dublin City Centre
Senior Appointments, Software

Negotiable depending on experience 

RECRUITERs are delighted to bring you a new Technical Writer role for one of our clients based in Dublin City Centre. 

Our client harnesses your data to create outstanding digital experiences. With R&D Headquarters based in Dublin our client are at the forefront of digital enablement managing APIS for teh Internet of Things!

Sounds like a great company - what will I be doing?

You will be part of a global writing team and work in close collaboration with product management, engineering and other stakeholders to deliver top qualirt content to customers. 

You will also be responsible for:

  • Planning creating and updating technical documentation in collaboration with SMEs and other writers
  • Develop task-based, use-case driven content in multiple delivery formats including online documentation, context-sensitive help, tutorials, training materials, and more
  • Create architecture and flow diagrams, videos, and other visual aids to help users easily understand complex content
  • Research new features and develop product expertise through use of the product and interaction with product management, development, QA, and customer support
  • Maintain content for multiple products and product versions simultaneously in a fast-paced Agile environment
  • Play an active role in the team, constantly seeking efficiencies and driving innovation in tools, processes, and ways of working
  • Help ensure that all documentation follows technical publication standards and best practices
  • Support a culture of continuous improvement and contribute to global enhancements in our content development processes, tools, and methodologies

Sounds good - what do I need?

  • Fluent English speaker with excellent written English
  • Graduate/post-graduate degree in one or more of the following: Technical Communication, English, Computer Science, or related discipline
  • Technical writing experience in a software development environment
  • Experience with XML authoring tools, such as MadCap Flare, DITA, DocBook
  • Experience in information architecture and design, single-sourcing, content reuse
  • Experience with graphics and video creation tools such as Visio, Camtasia
  • Experience with version control systems (preferably Git)

Preferred qualifications

  • Knowledge and understanding of web development technologies, including CSS, HTML5, JavaScript
  • Knowledge of REST APIs and experience in documenting APIs
  • Understanding of Agile software development processes
  • Experience with issue tracking tools such as JIRA
  • Experience with collaboration tools such as Confluence
  • Some familiarity with container technologies (Docker)

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