Trainee Claims Officer – German

Trainee Claims Officer – German

Location:
Dublin West
Type:
Permanent
Category:
Customer Service, Finance, Office Support / Admin
Salary:

DOE

Benefits:
  • €2K increase after 18 months and €2K increase as you pass exams
  • Free parking,
  • Childcare allowances
  • Educational Assistance
  • Training and development budget
  • Sports and social
  • Pension 8% Medical insurance
  • €1,000 for TaxSaver
  • Flexitime
Experience required:
Fluent German

Want to work for an amazing global brand in complex financial services? This opportunity is not like any other multi-lingual call centre role in Dublin. Why? Well, first off – there is runway to train and develop and move into different types of specialist roles in Financial Services processes and operations. With the training you get in this role – you can leverage into different roles in the business. Secondly, the nature of the issues to resolve for customers is truly complex and highly meaningful. Your work will have a big impact on people’s lives.

The role of Claims Officer involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy, all countries.

The business fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the norm working with a diverse multilingual work force in Dublin west, you will:

  • Ensure a high level of client service while processing claims within an industry leading 48 hours
  • Contribute to team success by meeting agreed personal and team targets for both productivity and quality
  • Work on investigations i.e. identify possible duplicate payments, non-disclosure and fraudulent claims in line with company policies (Training given)
  • Foster healthy inter-departmental relationships by responding to internal customer queries in a professional manner

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